Refund & Cancellation Policy
Last Updated: December 18, 2025
1. Scope
This policy applies to all purchases of subscriptions, services, features, add-ons, and other paid offerings provided by NILAYHR TECHNOLOGIES LLP (doing business as "Bluphlux") ("Bluphlux", "we", "us", or "our").
2. No Refunds Once Service Is Used
All fees paid for Bluphlux services are final and non-refundable once the service has been accessed, used, or activated in any form.
This includes, but is not limited to, subscriptions, feature upgrades, credits, and usage-based charges. By completing a purchase, you acknowledge and agree that you will not be entitled to a refund after any portion of the service has been made available to you.
3. Cancellation of Subscription
You may cancel your subscription at any time through contacting support. Cancellation will prevent future recurring charges but will not entitle you to a refund for fees already paid for the current billing period. Access to the paid service will continue through the end of the current paid period, after which your subscription will not renew.
4. Trial Period (if applicable)
If you are using a free trial, no charges will be incurred until the trial period ends. If you choose not to continue with a paid subscription, you must cancel before the trial expires. Once a trial converts to a paid subscription, the No Refund rule applies.
5. Exceptional Circumstances
In exceptional cases (e.g., demonstrable service delivery failure or technical issues verified by our support team), Bluphlux MAY, at its sole discretion, offer a partial credit or refund on a case-by-case basis. Any such decision is not a guarantee and does not establish a precedent.
6. No-Refund Acknowledgment
By making a purchase, you expressly acknowledge that you understand and agree to this refund and cancellation policy and waive any entitlement to a refund once the service has been accessed or used.
7. Changes to Policy
Bluphlux reserves the right to update, revise, or change this policy at any time. Changes will be effective upon posting to our website or service platform.
Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:
NILAYHR TECHNOLOGIES LLP (dba Bluphlux)
P. No: B 6-3--1141, 7" Sector,
Opp. Lane of Green Water
Ngo's Colony, Vanasthalipuram,
Hyderabad-500070,
Telangana, India.
Email: [email protected]